Shipping Policy
Last Updated: 09.07.2026
1. Overview
Thank you for shopping with Onlymerch.
This Shipping Policy explains how orders are processed, manufactured, and delivered. By placing an order through our website, you agree to the shipping terms described below.
2. Order Processing
All products are manufactured individually after an order has been placed.
Orders are processed as quickly as possible after successful payment.
Production usually begins shortly after your order has been confirmed. Once production has started, orders generally cannot be changed or cancelled.
3. Production
Our products are manufactured by trusted third-party fulfillment partners.
At the time of writing, the majority of our apparel products are produced and shipped by our fulfillment partner located in the United States.
Production times may vary depending on:
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Product type
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Order volume
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Seasonal demand
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Public holidays
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Production capacity
Estimated production times are generally 2–5 business days, but may vary depending on the circumstances.
Production times are estimates only and are not guaranteed.
4. Shipping
We currently ship worldwide.
Estimated shipping times depend on the destination country, customs processing, shipping carrier, weather conditions, and other circumstances beyond our control.
Current estimated shipping times are generally:
DestinationEstimated Shipping Time
United States / 2–8 business days
Canada / 5–15 business days
United Kingdom / 5–15 business days
Europe / 5–20 business days
Australia & New Zealand / 10–30 business days
Rest of the World / 10–30 business days
These delivery times are estimates provided by our fulfillment partners and shipping carriers. They are not guaranteed.
The most up-to-date shipping costs and estimated delivery times are always displayed during checkout before your purchase is completed.
5. Shipping Costs
Shipping costs are calculated during checkout based on factors such as:
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Delivery destination
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Product type
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Quantity ordered
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Shipping method
The shipping costs displayed during checkout are final and apply to your order.
6. Tracking Information
Where available, tracking information will be provided once your order has been shipped.
Please note that tracking updates depend on the shipping carrier and may not be available immediately after shipment.
7. Customs, Duties and Taxes
As our products are shipped internationally, your order may be subject to customs duties, import taxes, VAT, or other charges imposed by your country's customs authorities.
These charges are not included in the product price or shipping costs and are the sole responsibility of the customer.
Onlymerch has no control over these charges and cannot predict their amount.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete shipping address is provided, delays, failed deliveries, additional shipping costs, or returned shipments may occur.
If an order has not yet entered production or shipping, we will make reasonable efforts to update the shipping information upon request. However, we cannot guarantee that changes will be possible.
9. Lost, Delayed or Damaged Shipments
If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.
Each case will be reviewed individually in cooperation with our fulfillment and shipping partners.
Where appropriate, we may offer a replacement product or a refund in accordance with our Terms and Conditions and Refund & Return Policy.
10. Delivery Delays
Estimated production and shipping times are provided for informational purposes only.
Delays caused by production capacity, customs clearance, shipping carriers, severe weather, public holidays, strikes, force majeure, or other events beyond our reasonable control do not entitle the customer to compensation.
11. Contact
If you have any questions regarding shipping or the status of your order, please contact us.
Onlymerch
Pfaffhausen Switzerland
Email: onlymerch@hotmail.com